MINOR PROJECT ✿ TASK 1 ✿

MINOR PROJECT ✿ TASK 1 ✿

25.04.25 - .0.25
week 1 - week 

✿ TAN JIA JIA 0350577 ✿

Bachelor of Design (Honours) in Creative Media


✿ INSTRUCTION ✿

Figure 1.1 MIB of Minor Project


✿ LECTURE ✿

Week 1
In the first week, Mr. Mike briefed us on the expectations and requirements for the minor project. He provided an overview of the project structure, objectives, and deliverables. Additionally, he shared a link for us to fill in our names to form project groups, ensuring everyone was assigned to a team.

Week 2
--- MC ---

Week 3
In Week 3, Mr. Mike officially assigned us to continue working on our contextual research. He emphasized the importance of understanding the existing content and environment we are working with before proposing any AR solutions. The goal is to build a strong foundation by deeply researching relevant case studies, technologies, and cultural elements. This step is crucial in helping us identify opportunities and constraints within the current context, allowing us to create more informed and practical design outcomes.

Week 4
In Week 4, Mr. Mike instructed us to continue developing our contextual research. He reminded us that this stage is essential for building a clear understanding of the environment, audience, and existing limitations before we begin proposing any design solutions. Each of us continued working on our assigned topics, refining our findings and gathering more relevant examples to support our research. This ongoing process helps us strengthen our foundation and ensures that our future design decisions are based on accurate and meaningful insights.

Week 5
In Week 5, Mr. Mike held one-on-one consultations with each group to review their progress and provide personalized feedback. During our session, he went through our work and gave specific suggestions, especially on our survey questions. He pointed out areas that needed improvement and advised us on how to make the questions clearer and more relevant to our target audience. With his guidance, we began revising our survey to better align with the project’s goals and ensure that we collect meaningful and accurate data from our respondents.

Week 6
In Week 6, we began creating the official survey form based on the revised questions from the previous week. After finalizing the form, we shared it with our friends and peers to start collecting responses. Our goal is to gather at least 70 feedback submissions to ensure we have enough data for meaningful analysis. This step is crucial in helping us understand user perspectives and preferences, which will guide our design decisions in the upcoming stages of the project.

Week 7
In Week 7, our group focused on summarizing the interview findings we had collected earlier. We organized the responses, identified common themes, and highlighted key insights relevant to our project. This process helped us better understand the perspectives and expectations of our target audience, as well as the challenges they currently face. The interview summary will play an important role in supporting our research and shaping the direction of our AR experience design moving forward.

Week 8
--- Online Class ---



✿ TASK 1 ✿

Research

In Week 2, we officially began our contextual research for the project. Each group member was assigned a specific area to focus on, and we carried out our research separately to cover more ground efficiently. Our group leader assigned me to explore the topic of animation in AR. My task is to investigate how animation is applied in augmented reality experiences, particularly in cultural or educational settings, to better understand how we can implement it meaningfully in our project.


 
  Figure 2.1 Contextual Research

In Week 3, we continued working on our project proposal, focusing specifically on the competitive analysis, TrueXR case study, site survey, and user research. Each of these components helped us better understand the current landscape of AR experiences, identify what has been done by others, and observe how different environments and audiences respond to such technologies. This process allowed us to compare existing solutions and evaluate what might work or need adaptation for our own project. We also began gathering initial insights from potential users to shape our direction more effectively.


Figure 2.2 Competitive Analysis

Figure 2.3 True XR case study

Figure 2.4 Site Survey

In Week 4, we were divided into two smaller groups to manage the project more efficiently. Each group was assigned specific tasks to focus on. I was assigned to work on developing the survey questions for our user research. Mr. Mike reviewed our contextual research and was generally satisfied with the overall progress. However, he mentioned that the local interview section needed some revisions. Despite that, he approved us to move forward with preparing the survey questions, allowing us to continue gathering insights from our target users.

Survey

Figure 2.5 Survey Question

In Week 6, before sharing the survey form, we first listed down all the finalized questions and consulted Mr. Mike for feedback. He reviewed the questions to ensure they were clear, relevant, and aligned with our project goals. After receiving his approval and making a few minor adjustments, we proceeded to create the official survey form. We then began sharing the form with our friends and peers to collect responses. Our target is to gather at least 70 feedback submissions, which will help us gain valuable insights from potential users and support our upcoming design decisions.


Google From & Interview Analysis

After completing both the survey and interview sessions, we began analyzing all the collected data. We reviewed the responses carefully to identify patterns, common preferences, and user expectations. By comparing insights from both the survey and interviews, we were able to form a clearer understanding of our target audience and their needs. This analysis will be crucial in guiding our next steps, helping us make informed decisions as we move forward with the project development.

Figure 2.6 Google Form & Interview Analysis

User Story

After completing the user interview, we moved on to the next step in our user-centered design process — writing a user story. This was an essential task that allowed us to synthesize the information we gathered during the interview into a concise format that captures the user's goals, motivations, and needs. A user story typically follows the structure of "Who (type of user), What (desired action), and Why (benefit)." It might seem simple at first glance, but crafting an effective user story required a deeper understanding of the user's background and pain points.

The first part of the user story was identifying the "Who." This referred to the type of user the persona represents, including their key characteristics, such as age, profession, habits, frustrations, and goals. Drawing from the interview, I analyzed the participant’s daily routines, digital behavior, and emotional responses to certain challenges. This helped me create a more well-rounded persona that went beyond surface-level traits and truly represented the target user group. It was important to ensure that the "Who" felt authentic and relatable, as it would serve as a foundation for future design decisions.

Next, we focused on the "What" — the action that the user wants to take or the outcome they are seeking. This part required me to consider not only what the user explicitly said they wanted, but also the pain points they hoped to avoid. For example, if the interviewee mentioned feeling overwhelmed by complex interfaces, the desired action might be to "easily find and use key features without feeling confused." This pushed me to look beyond literal quotes and infer deeper meanings from their responses. Writing this part of the user story helped me empathize more strongly with the user and think critically about their journey and interactions with a product or service.

Finally, we tackled the "Why" — the benefit or value the user hopes to gain from performing the action. This could be tangible, such as saving time or money, or intangible, such as feeling more confident, less stressed, or more empowered. This step required me to reflect on the user's emotional goals and intrinsic motivations, which are often overlooked in basic usability testing. Articulating the "Why" helped me connect the user’s actions with their broader life context and aspirations.

Overall, this process helped me understand the importance of translating raw data into structured insights that can guide meaningful design. Writing the user story was not just a writing task — it was a critical thinking exercise that involved empathy, interpretation, and synthesis. I learned how to prioritize user needs and how to communicate them clearly to others, such as teammates, developers, or stakeholders. This activity also reminded me that every design solution should begin with a human need, not just a technical requirement.

In the future, I will carry this experience with me as a valuable framework for organizing user research and ensuring that my design ideas remain grounded in real-world user perspectives.

Figure 2.7 Foreign Visitor

User Story:

As a traveler who enjoys new and engaging experiences,
I want to use AR glasses to explore Malaysian cultural exhibits through immersive storytelling and interactive visuals,
so that I can better understand local heritage, capture unique memories, and experience history in a way that’s engaging, language-friendly, and unlike anything I’ve seen in past travels.

Figure 2.8 Student Visitor

User Story:

As a tech-savvy and culturally curious student,
I want to use AR glasses to explore museum exhibits through immersive storytelling and interactive visuals,
so that I can better understand historical artifacts, feel emotionally connected to cultural heritage, and inspire more young people like myself to appreciate traditional history in a fun and relatable way.

Figure 2.9 Local Visitor

User Story:

As a
 multigenerational local family with mixed tech experience,
I want to use simple AR glasses with interactive guides instead of long text panels,
so that everyone, from grandparents to kids can stay engaged and understand cultural exhibits together without feeling overwhelmed.



✿ FEEDBACK ✿

Week 3
Specific Feedback: Mr. Mike advised us to focus on identifying the gap in AR implementation and finding connections rather than attempting to solve the problem at this stage. He emphasized that our research should aim to understand why AR experiences are successfully implemented in places like the UK but not as effectively in Malaysia. He pointed out the importance of studying the existing institution and WarisanXR more thoroughly, reminding us that we should work within what the organization already has instead of proposing completely new elements. He encouraged us to prepare a list of relevant questions to ask and bring them up during our next meeting with the client. One major issue he highlighted was the lack of in-depth research on the institution itself. Therefore, he recommended that we visit the space to observe and identify weak points, missing exhibits, or areas where AR can add value. Finally, he suggested that we determine the top three visitor groups to help us design a more focused and effective AR experience.

Week 4
Specific Feedback: Mr. Mike instructed us to continue developing our contextual research. He reviewed our progress and expressed satisfaction with the overall quality of our findings. However, he pointed out that the local interview section needs some improvement and should be revised. Aside from that, he approved us to proceed with preparing our survey questions. This feedback gave us more clarity on what needs to be refined and confirmed that we are on the right track moving forward.

Week 5
Specific Feedback: In Week 5, Mr. Mike reviewed our progress and provided feedback on our work, particularly focusing on the survey questions we had prepared. He pointed out areas that needed improvement and gave us valuable suggestions on how to refine the questions to make them clearer and more effective for gathering useful insights. Based on his feedback, we began making the necessary changes to ensure our survey would be more aligned with the project’s objectives and the target audience.

✿ REFLECTION ✿

In Task 1, I initially faced a lot of confusion and uncertainty. I didn’t have a group to begin with, which made me feel lost and anxious about how I could proceed with the assignment. I reached out to Mr. Mike through email to ask for help, and thankfully, he responded by assigning me to a group. At first, I felt nervous because I didn’t know any of the group members. I wasn’t sure how we would work together, whether they would be cooperative, or if I could contribute effectively to the team.

Despite my initial worries, my group members were very supportive and welcoming. They helped me catch up with the task and explained the progress they had already made. The group leader played an important role by assigning me specific tasks, which gave me a sense of direction and responsibility. Having clear instructions helped me to focus and participate meaningfully in the project. Although I struggled at first, being part of a team made the workload more manageable and gave me a better understanding of how collaboration works in real-life scenarios.

This experience taught me the importance of communication and teamwork. I learned that even if things seem unclear at the start, seeking help and being open to working with others can lead to positive outcomes. It was also a reminder that stepping out of my comfort zone can lead to growth, both academically and personally. Overall, Task 1 helped me build confidence and taught me how to adapt in new group settings.

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